Frequently Asked Questions

What is an eBill?
An eBill is an electronic representation of your student bill from Wayne State University. Just like the printed bills you have been receiving, it lists charges, payments and the balance due on your WSU account. Rather than receive statements through the mail, the eBill is presented online with the option to make a payment using your credit card or an electronic check, and the ability to print multiple copies.
When will I receive my eBill?
eBills are generated monthly, usually by the first business day of the month. See the eBill Schedule for a complete billing schedule with payment due dates.
How will I know when I have a new eBill?
An email notification is sent to your WSU email address when a new eBill is available online. The email notification will include a greeting, some information about your billing statement and a link to Academica, where the new eBill is available for online viewing. No sensitive student information will be in the email notification. You can set a preference in the WSU Broadcast Messaging Service to also receive an eBill notice via text to your cell phone or instant message to your computer. Broadcast messaging is available through Academica under WSU Resources.
How do I access my eBill?
To access your eBill statement online, log in to Academica using your WSU AccessID and password.

1. Log in to Academica.
2. Click on the “Student” tab.
3. In the "My eBill ” section of the window, click the “envelope to view statement” link.
4. The current eBill displays.

Do I have access to previous eBills?
Yes. A history of up to six months of eBill statements is stored for your reference. Each can be viewed and printed as needed.
Can I get a paper bill instead of the eBill?
All students will receive an eBill they can view through Academica. If you want a paper copy of your bill, you may log in to Academica and print a copy from any of the computer labs on the WSU campus or from your home computer.
What if I don’t open my eBill?
It is your responsibility as a Wayne State student to respond to university billing notifications by the specified payment due date. If you choose not to respond by sending payment on or before the specified due date, late payment fees are assessed in accordance with university policy.
Why is Wayne State University moving to eBilling as the official billing method?
eBills provide more flexible and convenient service to our students and their parents or guardians. The vast majority of students and parents are comfortable with the Web environment, and this new self-service will provide many benefits that paper billing cannot. Another reason is that many other processes at Wayne State University are paperless or self-service already, including registering for courses, applying for and accepting financial aid, and obtaining student account refunds through direct deposit. eBills help fulfill Wayne State's goal to enhance service and streamline business processes.
Are there any special computer requirements for the authorized users to be able to view or pay my eBill?
The only requirement is that Acrobat Reader be installed on their computer. This application can be downloaded for free from Adobe. If you need help downloading and installing Acrobat Reader, contact the Computing & Information Technology Help Desk at 313-577-4778.
When do I pay my tuition and fees?

Tuition for each semester is due as follows: 

Semester Tuition due date

August 15

Winter December 15
Spring/summer April 15

If you register after the payment due date, payment is due at the time of registration.

What payment options do I have through eBills?
You may pay your statement using a credit card or electronic check on a secure website. To pay with a credit card, you will be required to enter the card number and expiration date and pay a convenience fee. To pay with a fee-free electronic check, you will be required to enter your ABA routing number and account number (printed along the bottom of your checks). You may also make payments through an installment payment plan. For more information about this payment option, click here.
Can I view my payment history through eBills?
Yes. You may view payment transactions made online through eBills or all transactions made on your student account. This feature enables you to view a complete payment history, regardless of how your student account was paid. These options are available under the "Statement and Payment History" link on the Student tab in Academica.
Can I view other account information through my eBill account?
Yes. You can access your current account activity and balance through eBills. Current account activity is a real-time view of your student account since the last billing date. Using this feature, you are able to see new charges and credits applied to your account since your last billing statement was posted. This is comparable to unbilled activity shown by credit card companies online. You also have access to your current account balance. The current account balance represents your real-time balance with Wayne State University. By clicking the "Statement and Payment History" link in Academica, you can view all previously issued eBills for your account over the previous six months.
If I make a payment online, how long will it take to update my student account?
Payments made online will update your student account and payment history within 10 minutes. You will receive a payment confirmation via email if you include your email address in the required field.
Why doesn't my eBill show the payment I just made?
Your eBill will not change as payments are made because the bill is static. All activity on the eBill is presented as of the bill date. Transactions after the bill date will display on subsequent eBills.

To see a recent payment, click the "Statement and Payment History" link in Academica on the Student tab.

To review all payments and charges, click on the Student tab, then "Financial Records", and then click on "Bill/Account Summary."
If I or my authorized payers do not feel comfortable paying my bill online, how can we pay my bill?
Payments can be mailed to Wayne State University, P.O. Box 02788, Detroit, MI 48202; or made in person in the Cashier’s Office, located at 5700 Cass, Room 1100; or at the Welcome Center, 42 W. Warren, Room 217 from 9 a.m. to 5 p.m., Monday through Friday.
How can I print a copy of my eBill for my employer or sponsor?
For the most recent WSU eBill:
1. Log in to Academica.
2. Click on the “Student” tab.
3. In the “My eBill” section of the window, click the “envelope to view statement” link.
4. When your current eBill displays, click on the printer icon in the toolbar.
For a prior WSU eBill:
1. Log in to Academica.
2. Click on the “Student” tab.
3. In the “My eBill” section of the window, click the “Statement and Payment History” link.
4. Click on the arrow to select the statement bill from the drop-down menu.
5. Click on the date wanted.
6. Click on “View Statement”.
7. When the eBill displays, click on the printer icon in the toolbar.
What does the negative balance represent on my eBill?
The negative balance represents a credit or excess payment on your account that may be refundable to you. If the excess amount is not related to restricted financial aid, then a direct deposit or financial aid check will be generated to you.
I tried to open my eBill but nothing happens. Why?
Check to make sure that a pop-up blocker is not activated in the Web browser on the computer you are using. This would keep you from opening a new window where your eBill would display. Temporarily disable the pop-up blocker and you should be able to view your eBill without a problem. If you need help turning off a pop-up blocker in your Web browser, contact the Computing & Information Technology Help Desk at 313-577-4778.
Who do I contact if I have questions about my eBill?
If your concerns cannot be addressed by viewing your eBill or other information available through Academica, you may contact Wayne State's Student Accounts Receivable Office at 313-577-3653 for further assistance.