Frequently Asked Questions
What is an eBill?
An eBill is an electronic representation of your student bill from Wayne State University. Just like the printed bills you have been receiving, It lists charges, payments and the balance due on your WSU account. Rather than receiving statements through the mail, the eBill is presented online with the option to make a payment using your credit card or an electronic check, and to print multiple copies.
How often is eBill presented and when is it due?
eBills are generated monthly, usually by the first business day of the month. See the eBills Schedule for a complete billing schedule with payment due dates.
An email notification is sent to your WSU email address when a new eBill is available online. The email notification will include a greeting, some information about your billing statement and a link to Academica, where the new eBill is available for online viewing. No sensitive student information will be in the email notification. You can set a preference in the WSU Broadcast Messaging Service to also receive an eBill notice via text to your cell phone or instant message to your computer. Broadcast messaging is available through Academica under WSU Resources.
How to access eBill?
To view your eBill statement online, log in to Academica using your WSU AccessID and password.
- Log in to Academica.
- Select the Student tab
- Under Financial Records
- Select eBill Statement & Payment History
- Select the All tab
- The most recent statement information should be in the drop down menu
- Select View Statement and a separate window with the pdf file will open.
Do I have access to previous eBills?
All students will receive an eBill that they can view through Academica. A history of up to six months of eBill statements is stored for your reference. If you want a paper copy of any of these statements, you may print a copy from any of the computer labs on the WSU campus or from your home computer.
The only computer requirement is that Acrobat Reader be installed on the computer. This application can be downloaded for free from Adobe. If you need help downloading and installing Acrobat Reader, contact the Computing & Information Technology Help Desk at 313-577-4778.
What if I don't open my eBill?
Wayne State students have responsibility to review their eBill and make payment by the Due Date. Please be advised if payment is not made by the Due Date, you are subject to late payment fees and account holds in accordance with university policy.
When is tuition and fees due? How to pay?
Tuition due date is listed here. If you register after the payment due date, payment is due at the time of registration.
- Pay with credit card: required to enter the card number and expiration date and pay a convenience fee.
- Pay with fee-free electronic check: you will be required to enter your ABA routing number and account number (printed along the bottom of your checks).
- Pay by enrolling in installment payment plan: For more information about this payment option, click here.
- Pay by mail - checks, money orders and cashier checks can be mailed to
WSU Cashier's Office
P.O. Box 02788
Detroit, MI 48202
Is eBill up-to-date?
Payments made online will update your student account and payment history within 10 minutes. Although, you will receive a payment confirmation via email if you include your email address in the required field, your eBill will not change right away as it is static. All activity on the eBill is presented as of the bill date. Transactions after the bill date will display on subsequent eBills.
Can I see my transactions history?
To review all payments and charges, click on the Student tab, then Financial Records
Click Bill/Account Summary to review current payment and charges.
Click on Statement and Payment History to review:
- eBills issued for your account in the past six months
- Transactions history since the last billing date
- Balance of your student account since the last bill
What does the negative balance represent on my eBill?
The negative balance represents a credit or excess payment on your account that may be refundable to you. If the excess amount is not related to restricted financial aid, then a refund will be generated in the form of direct deposit or check.
How can I print a copy of my eBill for my employer or sponsor?
Access your eBill as described above. Click print icon to print a copy
I tried to open my eBill but nothing happens. Why?
Check to make sure that a pop-up blocker is not activated in the Web browser on the computer you are using. This would keep you from opening a new window where your eBill would display. Temporarily disable the pop-up blocker and you should be able to view your eBill without a problem. If you need help turning off a pop-up blocker in your Web browser, contact the Computing & Information Technology Help Desk at 313-577-4778.
Who do I contact if I have questions about my eBill?
If you have questions about your eBill, or other student account related activity, please don't hesitate to contact Student Accounts Receivable at firstname.lastname@example.org, or by calling (313) 577-3653 during regular operation hours.