Past-due accounts and holds

When an account becomes delinquent, the university takes collection steps. If the student is an employee or has other sums due from the university, the amount due is deducted from a pay or other check. In other cases, the first step is to place a hold on the student's record, thus preventing further registration.

The Student Accounts Receivable Department then makes efforts to contact the student and to reach an agreement on a payment schedule. If this effort fails, the account is then turned over to an outside collection agency, which charges a percentage of what they collect as a collection fee. Finally, unpaid applicable accounts are turned over to an outside attorney for the appropriate collection action through the court. The hold on the student record will remain in effect until the past-due balance and collection fees are paid below the required threshold. Students are encouraged to pay all accounts as promptly as possible in order to avoid collection fees.

To authorize payment of non-automatic fees, complete a Title IV authorization form. This will prevent financial holds and expedite financial aid checks.

WSU Financial Holds

Hold Code Hold Description When Placed Penalties for Delinquency Population Balance Threshold Placed/Removed Prevents Registration Prevents Access to Records Timeframe Removed
                 
UB Current Balance When Current Term Balance goes past due Monthly late fees Undergrad, Non-Degree and Non-Students $1,500.00 Yes No Until balance paid below threshold or account moved to Internal Collections
GB GR/LW/PR Current Balance When Current Term Balance goes past due Monthly late fees Graduate, Professional and Law Students $2,500.00 Yes No Until balance paid below threshold or account moved to Internal Collections
MB SOM Current Balance When Current Term Balance goes past due Monthly late fees School of Medicine and MD Students $2,500.00 Yes No Until balance paid below threshold or account moved to Internal Collections
PC Pre-Collection 30-45 days after semester and balance is outstanding and student no longer registered 5% of balance All outstanding balances $300.00 Yes No Until account moved to external collection agency
CO Collection Acct 3 months after referred to Internal Collections and account not in payment plan status 25-30% agency costs All outstanding balances not in a Flywire Payment Plan $300.00 Yes No 2-3 years when account moved to written off status
WT Written Off SAR Balance When outstanding balance is uncollectable after two agency referrals N/A All outstanding balances not in a Collection Agency Repayment Plan $300.00 Yes No 5 years or until balance is paid below $300
WR Written Off Balance Greater than 5 Years When written off balance exceeds 5 year point N/A Written off balances greater than $300 and greater than 5 years old $300.00 Yes No When balance is paid below $300
EX Accts Receivable Exit Counseling If loan exit counseling is not completed N/A Nursing Faculty, Disadvantaged Students, P-10, and Institutional Loans N/A No Yes When Exit Counseling is confirmed as completed
DL Defaulted Loan If loan goes into default status N/A Perkins, Nursing Faculty, Disadvantaged Students, P-10, and Institutional Loans N/A Yes Yes When defaulted amount is confirmed as paid in full