Adult Learner Success Team

Susie Reynolds
Susie Reynolds, M. Ed. 
Advisor for Warrior Way Back and CLAS Phoenix

Susie Reynolds

I am Susie Reynolds and I have been working with students in all stages of their educational experience for over 8 years. I have a B.A. in Sociology and a M.Ed. in Higher Education Leadership. My goal is to be a resource to help you succeed!

As a lifelong learner myself, I know that navigating life can already lead to having plenty on your plate, and a lot goes into making the decision to add school. I hope to help give you the tools you need to be successful in handling both!

Reach me at or schedule an appointment.

Open Office hours are offered most Wednesdays from 11 am - 12:30 pm in Suite 1600 of the UGL.



Tyrone Austin
Tyrone Austin
University Advisor IV

 Tyrone Austin

The field of academic advising has brought about many roles; mentor, confidant, father, friend, also being real and truthful to students concerning their aspirations and reality. This job has been a true blessing and afforded me the opportunity to see students develop into Doctors, Nurses, Principals, Lawyers, Business owners and responsible citizens. Being hired as an academic advisor was indeed my true calling and has served as a validation of my life purpose thus far. I really enjoy working with students and my new role of working with adult learners is an extremely exciting endeavor which I am sure will be rewarding for me and the student.

Reach me at or schedule an appointment.



James Hearn
James Hearn
Adult Learner Career Coach

James Hearn

As a former TRIO Educational Opportunity Center counselor, I have extensive experience working with adult learners from different backgrounds. This position has prepared me to understand the unique needs, challenges, and obstacles experienced by adult learners and assist in removing barriers and overcoming challenges. My mission as a counselor is to provide adult learners with high-quality career skills development, preparation, and career opportunities while providing compassionate and positive leadership. My personal vision is to ensure all adult learners have the necessary preparation, competencies, and employability skills to become successful skilled professionals in their chosen career pathway.

Reach me at


The Adult Learner Council

The Adult Learner Council (ALC) is a group of WSU advisors, administrators, and other professionals as well as a student representative. Our goal is to identify institutional obstacles to adult learner success and propose opportunities for improvement. If you are interested in learning more about the ALC, please contact Stacie Moser or Susan Reynolds.

Council members

  • Stacie Moser (co-chair), Academic Advisor IV for the College of Liberal Arts and Sciences (CLAS)/Sociology/Anthropology
  • Susie Reynolds (co-chair), Academic Advisor II for the University Advising Center (UAC)/Warrior Way Back & Adult Learners
  • Kathleen Anderson, Academic Services Officer II for Student Disability Services (SDS)
  • Tyrone Austin, University Advisor IV
  • Daisy Cordero, Financial Aid Officer
  • Bianca Fielder, Career Advisor for the Mike Ilitch School of Business Career Planning and Placement Office
  • Stephanie Hawkes, Ed.D, Senior Director for the Office of Multicultural Student Engagement (OMSE)
  • James Hearn, University Counselor I/Adult Learner Career Coach, Career Services
  • Lenuel C Hernandez, University Counselor II for the Academic Success Center (ASC)
  • Laura Hetzler, Academic Advisor II for the University Advising Center (UAC)/Pre-Med and Health Science Center
  • Erika Robinson, Academic Services Officer II/ Student Success and Engagement Coordinator, CFPCA
  • Dante Strother, Academic Services Officer I, Colonel Gregory Gadson Office of Military and Veterans Academic Excellence
  • Nicole Saez, Academic Services Officer II, Transfer Student Success Center
  • Brandi Walthall-Johnson, Academic Advisor I for MISB
  • Kaleigh Webber, Academic Services Officer I, Transfer Student Success Center
  • Audrey Whitfield, Associate Director, Enrollment Services, Office of Undergraduate Admissions

Resources for advisors

Quick Guide for Working with Adult Learners