FAQs

What are your office hours and contact information?

Office hours: Monday through Friday 8:30 am 5:00pm
Mazurek Education Commons
320 E. Canfield, Suite 317
Detroit, MI 48201

You may contact us by sending email to finaidmed@wayne.edu.

How will I be notified of my financial aid awards?

Once the amount of your financial aid has been determined, you will receive an email notification (sent to your WSU email address) with instructions to log into Academica and access your award information. Most awards are based upon full-time enrollment. Check with the financial aid department if you plan to enroll less than full-time or take a "leave of absence." The Office of Student Financial Aid begins making awards in the spring for the upcoming academic year.

When is my tuition payment due?

Please access the Office of the Bursar website for tuition payment due dates.

When is financial aid disbursed, and when are refund checks generated?

Financial aid is disbursed at the beginning of each semester. More information is available on the Disbursements page.

What is the federal financial aid Title IV refund policy?

The Office of Student Financial Aid follows federal guidelines that require a Return of Title IV Funds calculation when a student drops below halftime due to a reduction in enrollment, withdrawal, dismissal, or leave of absence.  More information is available on our Policies page.

What is the tuition refund policy?

The University has a tuition refund policy that stipulates the amount of tuition and fees that are refunded to a student who withdraws from all classes during a term.  This information is available from the Records & Registration Office.

What is the Satisfactory Academic Progress (SAP) Policy?

Satisfactory Academic Progress (SAP) is the term used to describe a student's successful completion of coursework toward a degree or certificate. More information is available on our Policies page.

Can loan payment be deferred during residency?

Find information about federal student loan deferment and forbearance options at studentaid.gov. Federal loans may have different requirements from private (alternative) or institutional loans.

If you temporarily cannot meet your repayment schedule but your loans are not eligible for a deferment, your lender might grant you forbearance temporarily reduce or postpone your student loan payments or a limited and specific period of time. Generally, your lender can grant forbearance for periods up to 12 months at a time, for a maximum of three years. However, interest continues to accrue and you are responsible for paying it.

How do I locate the names of all of my lenders and how much money I owe? 

To review an up-to-date record of your loan borrowing history, login at studentaid.gov/.

When do I complete Exit Loan Counseling?

Upon completion of a degree, dropping below halftime enrollment, or departure (withdrawal/dismissal) from the School of Medicine, student borrowers are required to complete loan exit counseling. Exit counseling provides information about borrower rights and responsibilities, loan indebtedness, lender/servicer contact information, repayment and consolidation options, and consequences of delinquency or default. Borrowers will be asked to provide current references.