Coronavirus Related Measures

Bursar Department and Student Accounts Receivable:

The Bursar and Student Accounts Receivable departments are operating from 9:00 am-5:00pm, Monday through Friday.  The departments are working remotely and will not be able to provide walk-in service to students.  Students and departments can send inquiries via email to bursar@wayne.edu, or by phone at (313) 577-3653. 

Cashier's Office:

University Cashier's Office service window operations are temporarily suspended.  Student Account payment capability via Academica and by mail are still available. 

Payments may be mailed to:

Wayne State University
Cashier's Office
P.O. Box 02788
Detroit, MI 48202

Internal campus partners with departmental deposits needs may direct inquires to Lavinia LaMar-Smith at ae7840@wayne.edu or call (313) 577-3650.  We will be available from 10:00a.m. – 4:00p.m. (closed for lunch between 1:00p.m. - 2:00p.m) Monday, Wednesday, and Friday for departmental drop offs.

Changes in Service:

Due to our change in operating structure, the following services are temporarily suspended:

  • Walk-in service
  • In person payment
  • Short-term loans

All other services remain intact.  Please be patient as delays may occur.  Continued updates on services will be provided at https://wayne.edu/bursar

Student Account holds

In our efforts to accommodate students negatively affected by the Covid-19 pandemic, we have temporarily modified our registration hold policy.   Temporarily, registration holds will only apply if a student has a total past due balance greater than $1500, or if a student was in a Collections status prior to Covid-19. This is a temporary modification to university policy that prevents registration for students with prior-term balances of any amount, or a current-term past due balance greater than $1500.

For students with past due balances owed for only Fall 2019, Winter 2020, or Spring/Summer 2020, as long as the total past due balance is below $1500, registration will be permitted.  This temporary modification in policy will be in place through the Spring/Summer semester. 

FAQ's

How will I be able to make payment?
Online payment capabilities are still accessible via Academica.  Payments can be made online via electronic check, or via credit card.  Please be advised the 2.9% convenience fee will still remain for credit card payments made online. Check Payments received through the mail will be processed weekly.  Due to anticipated delays in receipt and processing of mail payments, we recommend the online payment capability.
Will my student account refund still be able to be processed?
Yes, student account refunds will still occur consistent with our normal operating timelines.  If you anticipate receiving your refund via check, please be advised delays may occur.  To avoid delays, we encourage students to sign up for direct deposit refunds.  Students may enroll in direct deposit by logging into Academica, selecting Student Resources, Financial Records and Direct Deposit Student Refund then following the instructions.