Student Service Center

Today's expected service time

  • 10 - 30
    Mins Welcome Center Lobby

    Welcome Center Lobby

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  • Oct
    29
    2014 Email

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Contact Us

The Welcome Center
42 W. Warren Ave., 1st Floor Lobby
Detroit, MI 48201
(map)

(313)577-2100
studentservice@wayne.edu

Fall/Winter
Spring/Summer
Walk-In hours for Student Service Center
Monday - Thursday, 8:30 a.m. - 6:00 p.m. 
Friday - 8:45 a.m. - 5:00 p.m.
 
Phone hours for Student Service Center
Monday - Friday 8:30 a.m. - 5:00 p.m. 
 
Walk-In hours for Financial Aid Officers
Mondays, 8:30 a.m. - 5:00 p.m. 
Tuesday and Thursday, 8:30 a.m. - 6:00 p.m. 

Questions about FAFSA filing, appeals, financial aid planning or aid eligibility? Make an appointment with a financial aid officer at wams.wayne.edu

Saturday and Sunday - Closed

Walk-In hours for Student Service Center
Monday - Thursday, 8:30 a.m. - 5:00 p.m. 
Friday - 8:45 a.m. - 5:00 p.m.
 
Phone hours for Student Service Center
Monday - Friday 8:30 a.m. - 5:00 p.m.
 
Walk-In hours for Financial Aid Officers
Monday - Thursday 8:30 a.m. - 5:00 p.m.

Questions about FAFSA filing, appeals, financial aid planning or aid eligibility? Make an appointment with a financial aid officer at wams.wayne.edu

Saturday and Sunday - Closed

Frequently requested information

What kind of information can I receive at the Student Service Center?

The Student Service Center is a one-stop shop created to answer questions for students, parents and anyone interested in Wayne State University.  We offer assistance with:

  • Undergraduate Admissions
  • Records and Registration
  • Office of Student Financial Aid
  • Students Accounts Receivable

Visit us in the Welcome Center, send us an email to studentservice@wayne.edu, or call us at (313) 577-2100 to ask a question.

         

Undergraduate Admission Application & Scholars Day
  • Apply for Fall 2015 Admission
  • The 2015 application is live.  Apply Now to become a Warrior!
  • Scholars Day - Scholars Day is a series of invitation-only events during which the Irvin D. Reid Honors College recruits its freshman class from the university’s most promising first-year applicants. During the event, students will write an essay, participate in a small group interview, attend an academic resource fair, enjoy lunch in a Wayne State residence hall, and have the opportunity to take a walking tour of campus.
    • In order for a student to be considered for Scholars Day participation, you must submit a completed WSU admissions application online (including all required documents) to the Office of Undergraduate Admissions by December 1, 2014. APPLY to Wayne State now! Students who qualify for a Presidential, Distinguished or Gold scholarship will receive an invitation to Scholars Day.

    • The Scholars Day program for students entering WSU in 2015 will be held on four different dates: November 15, 2014, November 16, 2014, February 7, 2015, and February 8, 2015. Invited students may choose the date that works for them and are required to attend just once.

How do I pay my application fee?

You can pay the application fee by online by logging back into your application. You should have an email from admissions which contains this information.  If you use Gmail or Yahoo, the email may be in your promotions tab.

  • Go to appstatus.wayne.edu and log into your application
  • Use your Wayne State Login (AccessID or temporary WebID) and your password to access the system. 
  • In step 2 under “More Info” you will see a link to make your payment.

How do I know if I have submitted my Undergraduate Admission Application?

  • You will receive a confirmation email from the Undergraduate Admissions Office.  It will contact your Wayne State Login (AccessID or temporary WebID) and your password to access the system. If you use Gmail or Yahoo, the email may be in your promotions tab.

How do I log back into my application to complete the Supplemental information and upload documents? 

  • Go to appstatus.wayne.edu and log into your application
  • Use your Wayne State Login (AccessID or temporary WebID) and your password to access the system.
  • In step 2 under “More Info” you will see a links to upload your additional documents and/or complete the Supplemental information.

How do I change the major on my Undergraduate Admissions application? I accidently selected the wrong major.

Campus Tours & Day in the Life of a Warrior

Campus Tours

Come on over — we’d love to show you around! We offer individual walking tours to students and their families, as well as groups of six or more people.  A current WSU student will lead your tour and give you an insider’s look at campus and academic life. Your Warrior Guide will answer any questions you have about Wayne State, and an admission counselor will talk about what it takes to be admitted to the university.

Campus Walking Tours

Your time on campus will start with a short informational session led by an admission counselor who will share information about the admissions process and academic programs. Then a current student will lead you on a guided walking tour to visit places such as the Student Center Building, Recreation and Fitness Center, Undergraduate Library, residence halls, and classrooms. Tours depart from the Welcome Center and last approximately 90 minutes. Visitor parking is available in Structure 6 and costs a maximum of $10 per day — both cash and credit/debit cards are accepted.

Group Walking Tours

Wayne State offers tours for groups of six or more people, middle school aged and up.  To begin scheduling your group’s visit, submit your request at least two weeks in advance. The Campus Tour Coordinator will follow up with you to confirm your tour and assist in making arrangements to best fit your needs. All group tours must have one adult chaperone for every twenty students. Chaperones are required to accompany the group at all times.

Campus tours are led by Warrior Guides who are current WSU students. Groups will visit places such as our Student Center Building, Recreation and Fitness Center, Undergraduate Library, classrooms, and residence halls. Tours last approximately 90 minutes.

 Day in the Life of a Warrior

Wayne State’s Day in the Life of a Warrior program gives prospective students the opportunity to try campus on for size. Current Wayne State students lead detailed tours that include a look inside residence halls and classrooms, where attendees can meet professors and ask questions.

Scheduled from 10 a.m. until 4 p.m., the event features targeted tours based on each student’s program of interest, including the chance to experience actual lectures or classroom activities. Students enjoy lunch at the newly renovated Towers Café, and those interested in the Irvin D. Reid Honors College have the option of attending a presentation about the prestigious program.

On the same day, family members are invited to a special parent session featuring presentations on financial aid, campus safety and what to expect as a member of the Wayne State community.

Winter Orientation - Coming soon!

Registration for Winter Orientation is coming soon. We look forward to meeting you and making your transition to Wayne State as smooth as possible.

During the orientation program, you’ll learn about campus resources, meet with your academic advisor and register for your first semester of classes at Wayne State. The day is planned with your success in mind.

SMART Check

We want you to be successful.  Completing a SMART Check information session is mandatory if you are intending to withdraw from a course. However, if you want to know how a course withdrawal might affect you academically and financially, you can complete a SMART Check at any time.

During your visit, you will meet with an enrollment management representative and learn about how withdrawing from a course will specifically impact you, both academically and financially. You will receive personalized information to help you make an educated decision.

For more information on SMART Check click here.

Scholarships
Wayne State University offers a variety of merit scholarships to new students. WSU colleges, schools, and academic departments also offer a number of awards based on a combination of criteria including financial need, scholastic achievement or leadership qualities.
 
Many students often qualify for merit awards from external organizations, and we encourage you to pursue all opportunities.

How do I apply for scholarships?

Retaining your Wayne State Scholarship

Presidential, Distinguished, Gold, Green and other Wayne State scholarship recipients must meet GPA and credit hour completion requirements in order to maintain continued eligibility.

Annual review

Annually at the end of May, the Office of Student Financial Aid will review your academic progress to determine if you are meeting the scholarship provisions. If you do not meet the scholarship requirements, your award will not be applied to your student account and may be canceled.

Office of Student Financial Aid
  • Refunds
    • The refund process begins the Monday after financial aid has paid to your eBill. You will receive an email from MyWSUCard with specific details about your refund, including the amount, and the timeframe for the refund option you have chosen.

Processing Times for Refund Options

Refund Option Refund timing after aid has paid your eBill
Paper Check 9 business days
ACH/Direct Deposit 6-7 business days
Easy Refund to myWSUCard 4 business days
Holds
Wondering why you have a financial hold?  
Holds come from a variety of offices at Wayne State University. Save time and look up the contact information for your particular hold. A hold can only be lifted by the Office or Department who placed the hold on your account..
  • You can check the type of hold on your account using pipeline.
    • Click the "Student" Tab in the upper left hand corner of the screen
    • Under "Student Records" in the menu, click "holds"
  • If you recently signed up for an installment payment plan, your hold will be removed when your first payment is reflected in your Statement and Payment History.
  • Check to make sure you accepted your financial aid.
  1. Select “Accept My Financial Aid Awards”
  2. Select “Award by Aid Year” and choose the “2014-2015 Award Year”
  3. Review the awards offered to accept all or a portion or decline the awards. Select “Submit Decision” when finished. .
  4. Review any new Financial Aid Eligibility Requirements tied to the acceptance of awards.
  • Check to make sure you do  not have unsatisfied student requirements
  • In order to avoid a late payment fee, financial aid recipients must pay any difference between their awards and their tuition assessment by the end of the first week of classes. Students who do not make the required payment will have a hold placed on their records.  
    1. To check your current account balance click on the Student tab in WSU Pipeline
    2. Then click on the "Statement and Payment History" 
1098-T forms for 2014
  • 1098-T - WSU is preparing to print IRS 1098-T forms for 2014 and cannot generate a form without your taxpayer identification (social security) number.
  • To update your social security number, you will need to complete and return IRS Form W-9S along with a copy of your social security card and a picture ID (i.e. one card, driver's license, passport, etc.) to a university representative in the Student Service Center. The center is located at the Welcome Center, 42 W. Warren Ave on the 1st floor.
  • Link to W-9S form - http://www.irs.gov/pub/irs-pdf/fw9s.pdf
  • If you receive an email that indicates that your active mailing address is incorrect or incomplete. Please review the information in WSU Pipeline and update it accordingly. To verify, log into WSU Pipeline and follow these steps: 
  1. Click on Student Tab 
  2. Select "View Personal Information" 
  3. Select the following and follow the directions 
    • View Address(s) and Phone(s) 

Students who do not file U.S. tax returns do not need to take any actions.

    • The refund process begins the Monday after financial aid has paid to your eBill. You will receive an email from MyWSUCard with specific details about your refund, including the amount, and the timeframe for the refund option you have chosen.
Processing Times for Refund Options 
Refund Option
Refund timing after aid has paid your eBill
Paper Check
9 business days
6-7 business days
Easy Refund to myWSUCard
4 business days
 
Wondering why you have a financial hold?  
Holds come from a variety of offices at Wayne State University. Save time and look up the contact information for your particular hold. A hold can only be lifted by the Office or Department who placed the hold on your account..
  • You can check the type of hold on your account using pipeline.
    • Click the "Student" Tab in the upper left hand corner of the screen
    • Under "Student Records" in the menu, click "holds"
  • Check to make sure you accepted your financial aid.
  1. Select “Accept My Financial Aid Awards”
  2. Select “Award by Aid Year” and choose the “2014-2015 Award Year”
  3. Review the awards offered to accept all or a portion or decline the awards. Select “Submit Decision” when finished. .
  4. Review any new Financial Aid Eligibility Requirements tied to the acceptance of awards.
  • Check to make sure you do  not have unsatisfied student requirements
  • In order to avoid a late payment fee, financial aid recipients must pay any difference between their awards and their tuition assessment by the end of the first week of classes. Students who do not make the required payment will have a hold placed on their records.  
    1. To check your current account balance click on the Student tab in WSU Pipeline
    2. Then click on the "Statement and Payment History" 
30 percent discount on summer classes for some students

Wayne State University students looking to squeeze an extra class or two into their summer schedule next year can get a nice price break. The tuition break — 30% off — will be for classes during the 2015 spring and summer semesters. To get the price break, students have to complete at least 24 credits total during fall 2014 and winter 2015 semesters and have a cumulative GPA of 2.5 or higher.