Past-due accounts and holds

When an account becomes delinquent, the university takes collection steps. If the student is an employee or has other sums due from the university, the amount due is deducted from a pay or other check. In other cases, the first step is to place a hold on the student's record, thus preventing further registration and the issuance of transcripts and diplomas.

The Student Accounts Receivable Department then makes efforts to contact the student and to reach an agreement on a payment schedule. If this effort fails, the account is then turned over to an outside collection agency, which charges a percentage of what they collect as a collection fee. Finally, unpaid applicable accounts are turned over to an outside attorney for the appropriate collection action through the court. The hold on the student record will remain in effect until the past-due balance and collection fees are paid below the required threshold. Students are encouraged to pay all accounts as promptly as possible in order to avoid collection fees.

To authorize payment of non-automatic fees, complete a Title IV authorization form. This will prevent financial holds and expedite financial aid checks.

WSU Financial Holds

Hold Code	Hold Description	When Placed	Penalties for Delinquency	Population	Balance Threshold Placed/Removed	Prevents Registration	Prevents Access to Records	Timeframe Removed

UB	Current Balance	When Current Term Balance goes past due	Monthly late fees	Undergrad, Non-Degree and Non-Students	$1,500.00	Yes	Yes	Until balance paid below threshold or account moved to Internal Collections
GB	GR/LW/PR Current Balance	When Current Term Balance goes past due	Monthly late fees	Graduate, Professional and Law Students	$2,500.00	Yes	Yes	Until balance paid below threshold or account moved to Internal Collections
MB	SOM Current Balance	When Current Term Balance goes past due	Monthly late fees	School of Medicine and MD Students	$2,500.00	Yes	Yes	Until balance paid below threshold or account moved to Internal Collections
PC	Pre-Collection	30-45 days after semester and balance is outstanding and student no longer registered	5% of balance	All outstanding balances	$300.00	Yes	Yes	Until account moved to external collection agency
CO	Collection Acct	3 months after referred to Internal Collections and account not in payment plan status	25-30% agency costs	All outstanding balances not in a Flywire Payment Plan	$300.00	Yes	Yes	2-3 years when account moved to written off status
WT	Written Off SAR Balance	When outstanding balance is uncollectable after two agency referrals	N/A	All outstanding balances not in a Collection Agency Repayment Plan	$300.00	Yes	Yes	5 years or until balance is paid below $300
WR	Written Off Balance Greater than 5 Years	When written off balance exceeds 5 year point	N/A	Written off balances greater than $300 and greater than 5 years old	$300.00	Yes	No	When balance is paid below $300
EX	Accts Receivable Exit Counseling	If loan exit counseling is not completed	N/A	Nursing Faculty, Disadvantaged Students, P-10, and Institutional Loans	N/A	No	Yes	When Exit Counseling is confirmed as completed
DL	Defaulted Loan	If loan goes into default status	N/A	Perkins, Nursing Faculty, Disadvantaged Students, P-10, and Institutional Loans	N/A	Yes	Yes	When defaulted amount is confirmed as paid in full