Student Service Center

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Contact Us

The Welcome Center
42 W. Warren Ave., 1st Floor Lobby
Detroit, MI 48201
(map)

(313) 577-2100
studentservice@wayne.edu

Spring/Summer
Fall/Winter
The University will be closed for Memorial Day Monday May 25th.
 
Walk-In hours for the Student Service Center
Monday - Friday, 8:30 a.m. - 5:00 p.m.
 
Phone hours for the Student Service Center
Monday - Friday 8:30 a.m. - 5:00 p.m.
 
Financial Aid Officers
By appointment at Wams.wayne.edu

Saturday and Sunday - Closed

Walk-In hours for the Student Service Center
Monday - Thursday, 8:30 a.m. - 6:00 p.m.
Friday - 8:45 a.m. - 5:00 p.m.
 
Phone hours for the Student Service Center
Monday - Friday 8:30 a.m. - 5:00 p.m.
 
Walk-In hours for Financial Aid Officers
Mondays, Tuesdays, Thursdays, 8:30 a.m. - 6:00 p.m.

Saturday and Sunday - Closed

Frequently requested information

What kind of information can I receive at the Student Service Center?

The Student Service Center is a one-stop shop created to answer questions for students, parents and anyone interested in Wayne State University.  We offer assistance with:

  • Undergraduate Admissions
  • Records and Registration
  • Office of Student Financial Aid
  • Students Accounts Receivable

Visit us in the Welcome Center, send us an email to studentservice@wayne.edu, or call us at (313) 577-2100 to ask a question.

         

SMART Check for Spring/Summer 2015

Spring/Summer SMART Checks are now open. The Winter 2015 SMART Check and withdrawal period has ended.

We want you to be successful.  Completing a SMART Check information session is mandatory if you are intending to withdraw from a course. However, if you want to know how a course withdrawal might affect you academically and financially, you can complete a SMART Check at any time.

During your visit, you will meet with an enrollment management representative and learn about how withdrawing from a course will specifically impact you, both academically and financially. You will receive personalized information to help you make an educated decision.

The last days to withdraw from Spring/Summer semester courses are listed below with the corresponding last day complete a SMART Check online being at midnight on the listed day.

SPRING/SUMMER 2015 SPRING/SUMMER SPRING SUMMER
Last Day to Withdraw Sun Jul 19 Sun Jun 14 Wed Aug 5
Last Day to Complete a SMART Check Fri Jul 24 Fri Jun 19 Mon Aug 10

The Spring/Summer 2015 Online SMART Check is now open. The Welcome Center, 42 W. Warren Ave,. Detroit, MI 48202.  SMART Checks can be completed in person from 8:30 a.m. to 5:00 p.m. at the Student Service Center.

Want a recap of your SMART Check Session? Click here for a summay page.

Office of Financial Aid - 1516 Award Guide and Ordering IRS tax Transcripts

How to Order an IRS Tax Transcript by Mail

  • The online IRS "Get Transcript service" is currently unavailable. Transcripts may still be ordered using the Get Transcript by Mail service. 
  • Go to the IRS Get Transcript website: http://www.irs.gov/Individuals/Get-Transcript
    • Click on "Get Transcript by MAIL"
    • You will be asked information to verify your identity
    • Under "Type of Transcript" choose, "Return Transcript"
    • Under "Tax Year" select 2014 for verification of fall 2015 - winter 2016 FAFSA's
    • You will receive the message, "We have accepted your request for a 2014 Return Transcript . Please allow 5-10 days to receive it. The transcript will be sent to the address we have on file for you.", when you have successfully completed the request.

1516 Financial Aid Award Guide - You are responsible for reading this award guide. This information is essential to understanding the terms and conditions of your financial aid awards. 

Spring/Summer Financial Aid 

  • The spring billing due date is April 15th. 
  • At WSU, the 2015 spring-summer semester is part of the 2014-15 academic year and a 2014-15 FAFSA is required. We will use your 2014-15 FAFSA information to determine your aid eligibility. 
  • Plan to enroll in spring-summer? You may be eligible for student loans if you did not borrow all your funds in fall or winter semester. Spring-summer 2015 loan request form is now available - http://wayne.edu/financial-aid/applying/spring-summer/

Satisfactory Academic Progress

​Satisfactory Academic Progress Appeal forms- You may submit an appeal form if you feel you have special circumstances that warrant a review of your financial aid status.

Refunds - The refund process begins the Monday after financial aid has paid to your eBill. You will receive an email from MyWSUCard with specific details about your refund, including the amount, and the timeframe for the refund option you have chosen.

Processing Times for Refund Options

Refund Option Refund timing after aid has paid your eBill
Paper Check 9 business days
ACH/Direct Deposit 6-7 business days
Easy Refund to myWSUCard 4 business days
 
  • The Office of Student Financial Aid is starting preparations for the 2015-2016 award year.  If you filed a 1516 FAFSA, you will see a financial aid package on pipeline soon.
  • 2015-16 financial aid awards and document requests can be found on pipeline.
Are you ready to attend Wayne State University, but need financial aid to help fund your education? Or a student about to graduate and have questions about loan repayment? Check out these breif videos to answer some of the most commonly asked questions.
What can you do to prepare for the next semester? Follow this simple checklist:
What can you do to prepare for the next semester? Follow this simple checklist:

Complete any outstanding Financial Aid requirements.

  • Accept any awards on the "Financial Aid" tab in Pipeline.
  • For more information, click here.
Pay off any outstanding tuition balances.
  • Check your balance on the "Student" tab in Pipeline.
  • View payment options here.
Resolve any holds you may have on your account.
  • Check for holds by clicking on the "Holds" link under the "Student" tab in Pipeline.
  • If you have a hold, click here for more information.
Decide which classes you want to take.
  • Run a Degree Audit in STARS.
  • Meet with your advisor. Make an appointment on WAMS
Visit the class schedule site.
  • Check out course-specific dates by clicking on the "Course Ref. No." link next to each course.
  • Start building your schedule so that you are prepared when registration begins.
Register for classes now!
  • For assistance, click here.
Refunds, Holds and the MyWSU Card
Refunds - The spring billing due date is April 15th late payment fees for spring/summer will be put on accounts on May 19th. Financial Aid will begin to be applied to student account balances after May 5th.  You must be making Satisfactory Academic Progress for your spring/summer aid to pay to your account. If you have financial aid which covers your spring/summer balance it is okay to wait and allow your aid to pay your student account.  Students will begin receiving semester refunds the first week of classes.  
  • The refund process begins the Monday after financial aid has paid to your eBill. You will receive an email from MyWSUCard with specific details about your refund, including the amount, and the timeframe for the refund option you have chosen.
Processing Times for Refund Options 
Refund Option Refund timing after aid has paid your eBill
Paper Check 9 business days
ACH/Direct Deposit 6-7 business days
Easy Refund to myWSUCard 4 business days
 
Wondering why you have a financial hold?  
Holds come from a variety of offices at Wayne State University. Save time and look up the contact information for your particular hold. A hold can only be lifted by the Office or Department who placed the hold on your account..
  • You can check the type of hold on your account using pipeline.
    • Click the "Student" Tab in the upper left hand corner of the screen
    • Under "Student Records" in the menu, click "holds"
  • Check to make sure you accepted your financial aid.
  1. Select “Accept My Financial Aid Awards”
  2. Select “Award by Aid Year” and choose the “2014-2015 Award Year”
  3. Review the awards offered to accept all or a portion or decline the awards. Select “Submit Decision” when finished. .
  4. Review any new Financial Aid Eligibility Requirements tied to the acceptance of awards.
  • Check to make sure you do  not have unsatisfied student requirements
  • In order to avoid a late payment fee, financial aid recipients must pay any difference between their awards and their tuition assessment by the end of the first week of classes. Students who do not make the required payment will have a hold placed on their records.  
    1. To check your current account balance click on the Student tab in WSU Pipeline
    2. Then click on the "Statement and Payment History" 

1098-T forms

Students who do not file U.S. tax returns do not need to take any actions.

  • 1098-T - WSU is preparing to print IRS 1098-T forms for 2014 and cannot generate a form without your taxpayer identification (social security) number.
  • To update your social security number, you will need to complete and return IRS Form W-9S along with a copy of your social security card and a picture ID (i.e. one card, driver's license, passport, etc.) to a university representative in the Student Service Center. The center is located at the Welcome Center, 42 W. Warren Ave on the 1st floor.
  • Link to W-9S form - http://www.irs.gov/pub/irs-pdf/fw9s.pdf
  • If you receive an email that indicates that your active mailing address is incorrect or incomplete. Please review the information in WSU Pipeline and update it accordingly. To verify, log into WSU Pipeline and follow these steps: 
  1. Click on Student Tab 
  2. Select "View Personal Information" 
  3. Select the following and follow the directions 
    • View Address(s) and Phone(s) 

 

**New Students - How to pay the Enrollment Deposit

New Freshman and Transfer Students, now that you have been admitted to Wayne State, and you are thinking about registering for Orientation, it's time to pay your Enrollment Deposit.

You can pay the deposit by:
  • Logging in to your application status page at appstatus.wayne.edu and clicking on, "Login to Pipeline and pay your Enrollment Deposit".
  • Then, click on the Student Tab
  • Choose Make an Online Payment
  • Choose Enrollment Deposit - Required for Fall only
  • Choose Add to Shopping Cart

After you pay your Enrollment Deposit, you will be able to sign up for Orientation.

 

2015-2016 FAFSA is available online
File the FAFSA
WSU's federal school codes
General: 002329
School of Medicine: E00570
Law School: E00435 
  • The Office of Student Financial Aid is starting preparations for the 2015-2016 award year.  If you filed a 2015-16 FAFSA, you will see a financial aid package on pipeline in late March- early April.
Complete the Free Application for Federal Student Aid (FAFSA) every year to apply for financial aid, including grants, loans and work-study. Having the following information and forms on-hand will help you fill out the FAFSA:
  • Your Social Security Number (can be found on Social Security card)
  • Your driver’s license (if any)
  • W-2 Forms for the previous year and other records of any money earned
  • Your (and/or your parents’) most recent Federal Income Tax Return (if any) — IRS Form 1040, 1040A, 1040EZ, foreign tax return, or tax return for Puerto Rico, Guam, American Samoa, the U.S. Virgin Islands, the Marshall Islands, the Federated States of Micronesia
  • Any untaxed income records for the previous year — e.g., payments tax-deferred pension and savings plans, tax-exempt interest, and child support received
  • Records of taxable earnings from federal work-study or other need-based work programs.
  • Records of any grants, scholarships, and fellowship aid that was included in your or your parents’ adjusted gross income (AGI)
  • Any current bank statements
  • Any current business and investment mortgage information, business and farm records, stock, bond, and other investment record.
  •  Documentation that you are a U.S. permanent resident or other eligible noncitizen, if applicable

Frequent questions FAFSA filers ask:

New Student Orientation 2015

Spring 2015 Orientation -Congratulations on your admission to Wayne State!  Now that you have been admitted to Wayne State, it's time to register for classes. Make sure to register for Orientation in April to be prepared for the spring/summer semesters.

Check in will begin at 11:30 a.m. and the programs run from Noon - 5:00 p.m.

  • April 1 (McGregor, parking in structure 1)
  • April 16 (UGL, parking in structure 2)
  • April 23 (McGregor, parking in structure 1)

Fall 2015 New Freshman and Transfer Students - Congratulations on your admission to Wayne State! Now that you have been admitted to Wayne State, and you are thinking about registering for Orientation, it's time to pay your Enrollment Deposit.

You can pay the deposit by:
  • Logging in to your application status page at appstatus.wayne.edu and clicking on, "Login to Pipeline and pay your Enrollment Deposit".
  • Then, click on the Student Tab
  • Choose Make an Online Payment
  • Choose Enrollment Deposit - Required for Fall only
  • Choose Add to Shopping Cart

After you pay your Enrollment Deposit, you will be able to sign up for Orientation. During the orientation program, you’ll learn about campus resources, meet with an academic advisor and register for your first semester of classes at Wayne State. The day is planned with your success in mind.

Freshman orientation details

Freshman orientation session registration for students entering fall 2015 will be available soon for the following dates:
Saturday, May 16
Saturday, May 30
Wednesday, June 3
Saturday, June 13
Friday, June 19
Wednesday, June 24
Wednesday, July 8
Saturday, July 25
Wednesday, August 5
Friday, August 21
           *Some orientation dates may vary by major. 
 
Fall and Spring/Summer 2015 admits will be able to reserve your spot at an orientation session online soon.
Please note that orientation sessions are scheduled at different times depending on the date. You are expected to attend the entire program.
 
Fall admit orientation dates:
Thursday, May 21
Friday, June 5
Wednesday, June 10
Wednesday, June 17
Saturday, June 27
Friday, July 10
Wednesday, July 15
Tuesday, July 21
Thursday, July 30
Saturday, August 8
Thursday, Augst 13
Wednesday, August 19
*Spring/summer admit dates coming soon. 
Undergraduate Admission Application

How do I pay my application fee?

You can pay the application fee by online by logging back into your application. You should have an email from admissions which contains this information.  If you use Gmail or Yahoo, the email may be in your promotions tab.

  • Go to appstatus.wayne.edu and log into your application
  • Use your Wayne State Login (AccessID or temporary WebID) and your password to access the system. 
  • In step 2 under “More Info” you will see a link to make your payment.

How do I know if I have submitted my Undergraduate Admission Application?

  • You will receive a confirmation email from the Undergraduate Admissions Office.  It will contact your Wayne State Login (AccessID or temporary WebID) and your password to access the system. If you use Gmail or Yahoo, the email may be in your promotions tab.

How do I log back into my application to complete the Supplemental information and upload documents? 

  • Go to appstatus.wayne.edu and log into your application
  • Use your Wayne State Login (AccessID or temporary WebID) and your password to access the system.
  • In step 2 under “More Info” you will see a links to upload your additional documents and/or complete the Supplemental information.

How do I change the major on my Undergraduate Admissions application? I accidently selected the wrong major.